Sheltered Housing offers older people a choice of self-contained accommodation in a safe and secure environment. Tenants have the benefit of an emergency alarm call system, and a Scheme Manager.
The Scheme Managers work Monday to Friday and their hours vary between 9-5pm, in addition to which they take turns to cover all the schemes, (evenings and weekends), to provide a backup to the emergency alarm call system. This means you will always be seen by a BCHA employee in an emergency. Tenants in our Sheltered Accommodation may also be able to claim Housing Benefit.
"My mum loved being at Maydenbury House and always spoke very highly of the scheme manager who appeared to do over and above her normal duties to ensure all her residents were happy and well-cared for. Please extend our warmest thanks to her."
Scheme Managers undertake a variety of tasks for our Sheltered Tenants:
- Check on your well-being with a call/visit each morning
- Respond to personal accidents or emergencies within the scheme
- Assess and agree your support needs regularly
- Request a doctor to visit if you are ill
- Provide you with help to arrange any personal or domestic care you may require
- Provide assistance with completing documents or reading post, instructions, recipes etc
- Report any maintenance problems, or inspect and identify faults within flats
- Assist you to make arrangements for external services e.g. telephone, electricity
- Help organise social events
- Agree a support plan with you which will identify what assistance you need to maintain your independence
They are unable to:
- Provide personal care/nursing care, or administer any medication
- Provide shopping, laundry, cleaning or meal services
To view further details of each scheme operated by BCHA and for details on how to apply click here. |
