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 Downloads 

Here, you can download further information about BCHA. This includes various internal and external reports which allows you to see how we are performing against our stated aim of providing the best possible care for our residents.

BCHA Reports

Annual Report 2010/11
Complaints and Compliments Statistics 2010/11
Value for Money Programme Report 2011/11

Care Quality Commission Reports

Annual Service Review - 2009

Commission for Social Care Inspection (CSCI) Reports

CSCI Inspection Report - 2008 
CSCI Inspection Report - 2007 

Further reports can be downloaded directly from www.csci.org.uk.


Bedford Citizens Housing Association (BCHA)
BCHA is a charitable housing association registered under the Industrial and Provident Societies Acts 1893 - 1965 (Reg. No. 14845R), Tenant Services Authority/TSA (Reg. No.
LH 1649) and the Care Quality Commission.
Registered Address: Bedford Citizens Housing Association, Bedford Charter House, 1A Kimbolton Road, Bedford, Beds, MK40 2PU.