Here, you can download further information about BCHA. This includes various internal and external reports which allows you to see how we are performing against our stated aim of providing the best possible care for our residents.

Commission for Social Care Inspection (CSCI) Reports

CSCI Inspection Report - 2008 - 191 KB
CSCI Inspection Report - 2007 - 189 KB

Further reports can be downloaded directly from www.csci.org.uk.

Brochures

Residential Care - 2.14MB
Sheltered Housing - 144KB
Non-Sheltered Housing - 132KB
Respite Care - 1.18 MB

Newsletters

Resident's Newsletter - Christmas 2008 - 3.94 MB
Tenants Newsletter - July 2009 - 423 KB

Tenants Satisfaction Surveys

Tenants Satisfaction Survey - 2007 - 197 KB

Other

BCHA Philosophy of Care - 29 KB